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If you're concerning your order status, please visit https://www.17track.net/en to track it online.

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Our office hours are Monday - Friday 9am - 8pm ET and Saturday - Sunday 10am - 6pm ET.  we respond to most emails within a business day, but if you don't get a response from us, please check your spam bin!

Email Us: hello@merbatsy.com

Call Our 24/7 Support: +1 912-342-0755